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Independent Viking service

Fleming Island, Clay County, FL

+1 (904) 664-4866

Keelson Appliance Service

Terms

One fee to find out, then an estimate you can say no to

Flat $129 diagnostic, credited toward the repair when you approve the work.

Mirrored right-hand crop of the lifted module, the empty bracket and the stub of the fill tube behind it.
The survey buys the measurements, not a guess. Nothing is ordered and no labour is billed until the estimate is in your hand.
Diagnostic visit
$129 flat, credited toward the repair when you approve the work
Trip charge
None. It is inside the diagnostic fee.
Hourly rate
No meter runs while we diagnose.
Estimate
You get a written estimate before any part is ordered or any labour is billed.
Parts
Genuine OEM parts. Quoted on the estimate, ordered after approval.
Labour warranty
90 days
Parts warranty
365 days on parts we supply

Included

  • The trip out to the address, inside the regular service area.
  • Reproducing the fault, rather than taking the symptom at face value.
  • The survey itself — meter readings, current draw on an igniter, resistance on a sensor, gasket and hinge check.
  • A written estimate, itemised into parts and labour.
  • A plain answer on whether the repair is worth doing against the age of the appliance.

Not included

  • Parts. Those are quoted on the estimate and ordered only after you approve it.
  • Labour on the repair itself, which is quoted the same way.
  • A second appliance in the same house. Each one is its own survey and its own fee.
  • Work on any make other than Viking. We decline those on the phone.

There is no table of repair prices on this site, and that is deliberate. A burner that will not light is at least four different repairs — a seated cap, a blocked port ring, a flame-sensing thermocouple, a spark module wet from a spill — and they do not cost the same. A published "typical" figure would be right about none of them.

What you get instead is a fixed, known cost to find out, and a written number before anything is ordered. If the estimate has stopped making sense against the age of the appliance, we will say so in those words. Declining the repair costs you the $129 and nothing more, and you keep the written estimate.

Outside the regular Clay County run — roughly 30 miles from Fleming Island — ask on the call. We would rather tell you the honest answer about a long-run address than take the booking and resent the drive.

Book a visit +1 (904) 664-4866 Placeholder number — the line is not published yet.

What the warranty covers · what to have ready when you call · the rest of the questions.